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Public Utilities & Sustainability Cmte: Columbus Water & Power's Community Assistance Program
Thursday, Jun 4, 2026
Utility Committee Reviews Discount Programs, Affordability, and High-Capacity User Costs
The Public Utilities and Sustainability Committee held a hearing to discuss the mid-year review of the city's utility discount programs, water utilization impact, and cost of service provisions for high-capacity users. Deputy Director John Lee of Columbus Water and Power presented findings on affordability, delinquency rates, community engagement, and strategies for high-capacity users. Key takeaways included increased participation in the income-qualified discount program, data-driven outreach to target areas with eligible but unenrolled households, and ongoing efforts to manage costs for large water users while ensuring they contribute fairly to infrastructure investment. Challenges remain in multi-family housing affordability and enrollment, with the department exploring various solutions. The presentation also covered capital investments, potential rate structure changes, and strategies to mitigate future rate increases.
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